Top Questions Answered About The i-mop Floor Scrubber

The i-mop is a remarkable floor scrubber dryer, renowned for its exceptional floor cleaning capabilities. If you've found your way to this page, it's likely that you're seeking more in-depth insights into the i-mop. You've come to the right place! We've addressed the most common questions people have about the i-mop, providing you with a comprehensive understanding of its operation and the results it delivers.

We hope this article will assist in clarifying any queries you may have!

What is the i-mop Floor Scrubber?

The i-mop is an innovative flexible upright floor scrubber-dryer that combines the agility of a flat mop with the power and speed of an auto scrubber. With dual-action brushes, it deeply cleans and rejuvenates floors by efficiently dispensing clean water onto the surface and swiftly suctioning up soiled water after scrubbing, leaving the floor dry in seconds. It is capable of cleaning right up to the edges and underneath tables without leaving any unsightly marks or uncleaned areas and is available in three distinct models: the i-mop Lite, i-mop XL, and i-mop XXL.

The i-mop boasts a remarkable cleaning performance, outpacing traditional mopping by up to six times and leaving floors a staggering 90% cleaner than traditional methods. Its rapid drying capabilities also significantly reduce the risk of slips and falls.

When it comes to optional add-ons, the i-mop offers numerous accessories that can further enhance the cleaning outcomes for your space. These include the i-dose, a plant-based chemical dosing system as well as a variety of brushes, pads, drivers, batteries, and storage options.

Learn more about the i-mop here.

How much does the i-mop cost?

The pricing of the i-mop varies depending on the specific model you select. i-mop machines come in various sizes and configurations including the i-mop lite, i-mop XL and i-mop XXL which can affect the cost.

Generally, i-mop prices range from approximately $6,000 to $12,000 depending on the model. For those interested in acquiring an i-mop at a potentially lower cost, we offer ex-demo units. These are machines that have been previously used but are still in excellent working condition.

To inquire about available ex-demo units or to join the waitlist for one, please contact us at hello@i-teamanz.com Additionally, we provide financing options, allowing you to spread the cost over a period that suits your needs. You can also use our Savings Calculator to work out how much you can save each year by investing in the i-mop.

What is the warranty on the i-mop?

The i-mop floor scrubber machine is backed by a robust warranty to ensure your peace of mind.

Commercial Warranty:

When you invest in the i-mop for commercial purposes, you'll receive a comprehensive 24-month warranty, starting from the date of your purchase. This warranty covers all major components, including the machine's body, recovery and solution tanks, vacuum unit, motor, and electronic components. To activate your warranty, please take a moment to register it here .

Consumer Warranty:

For those who opt for the i-mop for home use, you'll enjoy an extended warranty. This includes a generous 5-year warranty on the drive motor, vacuum motor, and the machine chassis/body, ensuring years of reliable service. Additionally, the battery is covered by a 3-year warranty, giving you the assurance of long-lasting performance.

Why is my i-mop not working?

If your i-mop is experiencing operational issues, rest assured that there are several potential culprits to investigate. Consider the following troubleshooting steps to get your i-mop back on track:

- Power Source: Start by verifying that your i-mop is adequately connected to a power source. Ensure that all connections are secure and that the power outlet is functioning correctly.

- Battery Status: Check the battery to confirm that it's adequately charged. An insufficiently charged battery may lead to performance problems. Charge the battery as needed.

- Solution and Recovery Tanks: Inspect the solution and recovery tanks for any clogs or blockages. Clear any obstructions to maintain optimal functionality.

- Brush and Squeegee Condition: Examine the brush and squeegee components for signs of damage or wear. These components are crucial for effective cleaning. If necessary, replace or repair them.

- User Manual Guidance: If issues persist and you're unsure how to proceed, refer to the user manual for detailed instructions and troubleshooting tips.

- Customer Support: For more specialized assistance, do not hesitate to reach out to our dedicated customer support team. They are ready to provide expert guidance and solutions to ensure your i-mop operates smoothly. You can contact them by calling our Customer Care team on: 1800 861 030

How do you clean an i-mop?

Properly caring for your i-mop involves a few key steps. First, you'll want to remove the solution and recovery tanks and empty them, so they are free of water. Thoroughly rinse and clean the tanks ensuring they're free of any residue or debris. Next, inspect and wipe the brush and squeegee components of any obstructions, remaining dirt or grime. And lastly, give the machine's exterior a wipe-down with a damp cloth to maintain its appearance and prevent the buildup of dirt.

Consistent cleaning and maintenance not only keep your i-mop looking its best but also ensure its long-lasting, great performance.

Watch this video on how to maintain the i-mop XL & XXL.

How long does it take to charge a battery in an i-mop?

The time it takes to fully charge the battery in an i-mop can vary based on the specific i-mop model and the battery's capacity.

Generally, it takes approximately 1 to 8 hours for a complete charge. For more precise charging times and guidelines, please consult the user manual.

Here are some specific charging times for different i-mop models:

For more information on the i-power including charge times for each of our products click here .

How do you reset the i-mop?

Resetting the i-mop may be necessary in the very unlikely situation that it encounters a technical issue. Typically, you can perform a soft reset by turning off the machine, disconnecting the battery, and waiting for a few minutes before reconnecting it.

If more complex issues persist, consult the user manual or contact customer support for detailed instructions on 1800 861 030 or hello@i-teamanz.com

What type of flooring can the i-mop clean?

The i-mop's remarkable versatility allows it to effectively clean a diverse array of flooring types, making it an ideal solution for a wide range of cleaning needs. These flooring types include:

• Vinyl & Lino
• Tiles
• Slates
• Terracotta tiles
• Smooth concrete
• Marble
• Cork
• Granite
• Travertine
• Ceramic and Porcelain tiles
• Limestone
• Epoxy non-slip floors
• Rubber
• Timber

Read how to achieve incredible cleaning results in an aged care facility.

It's important to select the appropriate brush or pad for the specific flooring type to achieve optimal results and prevent possible damage.

Contact us if you need assistance in selecting the right pads or brushes for your cleaning needs.

How often should I replace the brushes and squeegee on my i-mop?

The frequency at which you should replace the brushes and squeegee on your i-mop is contingent on usage and the condition of these components. Typically, with proper maintenance, i-mop brushes can provide reliable service for several months to a year or more. Routine inspection is key, and it's advisable to replace them when you observe indications of wear or a decline in cleaning performance.

On smooth floors, such as those in commercial settings, i-mop brushes typically endure for 1-2 years, while in domestic applications, they can last even longer, around 3-5 years. In more demanding scenarios, such as rough or non-slip floors, where the i-mop sees daily use, you might find that a set of brushes may need replacement every 6-12 months. Keep an eye out for the bright yellow wear indicator on the brushes, as this serves as a visual cue for when replacement is necessary.

If you use floor pads in lieu of brushes, these are also replaceable. The lifespan of pads depends on usage and the floor's roughness. As a general rule of thumb, it's recommended to replace i-mop floor pads once they reach approximately half their original thickness, which is usually around 20 mm, meaning it's time to consider replacements when they thin down to less than 10 mm.

As for the squeegee rubbers, their wear rate varies based on the floor's roughness. When you notice the squeegee beginning to wear, it tends to leave more water on the floor due to the wear on its square leading edge. The squeegee rubbers have four sides, so you can prolong their life by rotating them as they wear. For areas prone to oil, like kitchens or industrial workshops, it's advisable to use oil resistant Blue Primothane rubbers rather than the red Linatex rubbers for extended durability.

For further insights on this topic, we recommend checking out the following articles:

When and How to Replace i-mop Squeegee Rubbers

How to Maintain the i-mop by Checking for Wearing Parts

Is the i-mop suitable for commercial and industrial use?

Yes, the i-mop is purposefully engineered to excel in both commercial and industrial cleaning applications. Its design is tailored to meet the rigorous demands of large-scale cleaning, making it a favored solution for a diverse range of environments, including businesses, healthcare facilities, educational institutions, and beyond. The i-mop's efficiency and effectiveness have established it as a top choice for those seeking reliable, high-performance cleaning solutions on a grand scale.

How do I store my i-mop when not in use?

Properly storing your i-mop floor scrubber when it's not in use is extremely important for preserving its peak performance and longevity. Here's a comprehensive guide on the best practices for i-mop storage:

- Select the Right Location: Choose a storage area that is dry, cool, and shielded from direct sunlight or extreme temperatures. This environment helps protect the machine and its components.

- Clean and Dry the Machine: Before placing the i-mop in storage, ensure it's clean and completely dry. Removing any dirt or moisture prevents the potential for mold or corrosion during storage.

- Battery Management: If you plan to store the i-mop for an extended period, it's advisable to remove the batteries. This action safeguards the battery life and prevents self-discharge, ensuring they're ready for action when you need them.

- Turn Off the i-mop: Always switch off the i-mop to conserve power and prevent unintended usage.

- Park on Level Ground: When storing, place the i-mop on a level surface in the "Park" position. This maintains stability and prevents any accidental movements or damage during storage.

- Recovery Tank Maintenance: Empty and thoroughly rinse the recovery tank, removing any residues to prevent unpleasant odors or mold growth.

Adhering to these storage guidelines ensures your i-mop remains in excellent condition and ready for action whenever you require it.

What are some problems with the i-mop?

The i-mop can experience certain common problems, which are typically easy to address with routine maintenance and care. This includes:

- Not Releasing Water: This issue often results from blockages in the unit's gauze filter, squeegee, or solenoid, usually due to debris or inappropriate chemicals. Regular rinsing of these components can prevent this problem.

- Ineffective Water Pick-Up: Causes include blockages in the squeegee connector, ball float filter, hose line, or debris in the plastic deflector, as well as wear of the squeegee blade or castor wheels. Regular checks and cleaning can alleviate these issues.

- Noisy Vacuum Motor: This typically occurs when moisture enters the motor. This generally happens if foaming chemicals have been used or if there is an overflowing recovery tank. Keeping the recovery tank empty when not in use and using appropriate chemicals can help avoid this issue.

- Floor Scrubber Does Not Turn On: This can happen when the battery enters a deep sleep mode, usually if it hasn't been used or charged for a while. Regular charging, even when not in use, can prevent this.

We've created a video addressing the four most common problems with the I-mop and how to avoid them. Watch the video below.

Who are the top competitors of the i-mop?

The i-mop's top competitors in the vertical floor scrubber market each have distinct features, making them noteworthy alternatives. Here's a brief comparison:

Willmop 50: Known for its high cleaning power of 8,750 and the largest brush width of 500mm, the Willmop 50 is the heaviest model at 35kg. It has a 7L recovery tank and a 5L solution tank with a refill time of 15 minutes.

MIRA 40: With a brush speed of 220rpm and a cleaning power of 6,600, the MIRA 40 weighs 30kg. It features a 410mm brush width, a 5L recovery tank, and a 3L solution tank, requiring 10 minutes for refill.

Numatic 244NX (Taski Swingo 250): The lightest model at 21.3kg, it has a cleaning power of 2,226 and a brush speed of 140rpm. The brush width is 440mm, with a 2.2L solution tank and a 3L recovery tank, needing 7 minutes for refilling.

For a detailed comparison and more information on each of these models, read the full article here. Additionally, watch a comparison video of the i-mop vs Numatic here .

Where can I find i-mop reviews?

If you're looking to gather insights and reviews about the i-mop, there are several resources available. For firsthand user reviews and detailed feedback on the i-mop XL, visit this page . Here, you'll find a variety of google reviews that can help you understand the product's performance from actual users' perspectives.

Additionally, for a deeper dive into real-world applications and client experiences, check out a range of case studies on our website. These case studies provide valuable insights into how different clients have utilized the i-mop in various settings and the feedback they've shared. You can access these case studies here.

Both of these resources are excellent for getting a comprehensive view of the i-mop's capabilities and effectiveness.

What Chemicals Should I Use?

The i-mop has been designed to work with a wide range of cleaning solutions, meaning you can tackle several cleaning tasks that require both acid and alkaline-based cleaning agents, as well as neutral cleaners for more sensitive tasks. We suggest the following:

• Stick to chemicals between 3-11 on the pH scale
• Use low-foaming chemicals to avoid sticky residue on your floors
• Ensure the tank is dosed with the correct chemical-to-water ratio
• Check with the floor manufacturer’s guidelines for specific cleaning advice
• Do not use solvents
• Rinse through with clean water after using harsh chemicals
  

One of the best ways to streamline the cleaning process with your i-mop is with the help of our plant-based i-dose cleaning pod system. The i-dose cleaning pods contain an eco-friendly, biodegradable cleaning solution that is dosed perfect for the i-mop's solution tank.

For more information watch our video below.

Conclusion

We hope we've addressed all your i-mop queries. For more information and insights on these topics and more, you can explore our articles and case studies here.

If you'd like to learn more about the i-mop or schedule a demonstration, please visit this link: Book a Demo .